Warranty

Register your products

At PlugNGrill, we assure the ORIGINAL PURCHASER that your product is free from material and workmanship defects from the purchase date, given normal outdoor use and proper assembly, for the set periods outlined below.

To Obtain Warranty

Call 1-800-474-5587
Monday-Friday
8:30AM-4:30PM PST

Understanding Our Warranty Policy

PlugNGrill will warrant to the ORIGINAL PURCHASER of this product that it will be free of defects in material and workmanship for set periods below from the date of purchase when used under normal outdoor use and correct assembly:

PlugNGrill will require reasonable proof of your date of purchase. Therefore, you should send in the owner registration card or register online at www.plugngrill.com. Save your receipt in case it is required as proof of purchase.

This limited warranty is limited to replacement of parts at PlugNGrill 's option that proved to be defective under normal use and service.

PlugNGrill may require the return of defective parts for examination before issuing replacement parts. If you are required to return defective parts, shipping charges must be prepaid. No returns will be accepted without prior authorization from PlugNGrill.

Upon examination and to PlugNGrill 's satisfaction, if the original part is proven defective, PlugNGrill may approve your claim and elect to replace such parts without charge. You will be charged for shipping and handling of the replacement parts.

This warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper installation, maintenance, operationor service, as set out in the Owner's Manual.

This warranty does not cover cosmetic wear and tear such as scratches, dents, corrosion ordiscoloration caused by weather, heat, chemicals, paint loss, or surface rust. Deteriorationor damage due to severe weather conditions such as hail, hurricanes, earthquakes, tsunami, tornadoes, Act of God or terrorism is not covered by this Limited Warranty.

To Obtain Warranty:
Call 1-800-474-5587
Monday-Friday 8:30AM-4:30PM PST

Warranty Restrictions:
• This warranty is non-transferable and is void if product is used for commercial or rental purposes.
• This warranty applies only when the product is used in the United States or Canada.
• This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Manufacturer:
PlugNGrill LLC
501 Industrial Dr Ste 101
Richardson TX 75081
U.S.A.